InstaVault

Terms and Conditions

Last updated: March 26, 2025

1. Agreement to Terms

By accessing and using InstaVault (https://www.instavault.co), you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our service.

2. Description of Service

InstaVault provides a platform for managing Instagram posts. Our services include but are not limited to:

  • Post management and organization
  • Content scheduling capabilities
  • Analytics and insights
  • Social media content management tools

3. User Accounts

When creating an account on InstaVault, you must:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Promptly update any changes to your information
  • Accept responsibility for all activities under your account

4. User Content

By uploading content to InstaVault, you:

  • Retain your rights to your content
  • Grant us license to store and process your content
  • Confirm you have necessary rights to share the content
  • Accept responsibility for your uploaded content

5. Acceptable Use

You agree not to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Upload malicious content or code
  • Attempt to gain unauthorized access
  • Use the service for spam or harassment

6. Instagram Platform Policy

Users must comply with Instagram's Platform Policy and Terms of Use while using our service. InstaVault is not affiliated with Instagram and is responsible for maintaining compliance with Instagram's requirements.

7. Service Availability

We strive to provide uninterrupted service but cannot guarantee continuous availability. We reserve the right to modify, suspend, or discontinue the service with or without notice.

8. Limitation of Liability

InstaVault is provided "as is" without warranties. We are not liable for any damages arising from service use, service interruption, or content loss.

9. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the service after changes constitutes acceptance of the modified terms.

10. Refund Policy

10.1 Introduction

At Instavault, we value customer satisfaction and offer a straightforward refund policy. We provide a 14-day money-back guarantee for all our products and services.

10.2 Refund Period

You are eligible for a full refund within 14 days from the date of purchase, no questions asked. This applies to all our products and services.

10.3 Refund Process

To request a refund:

Contact customer support at hello@instavault.co with the following details:

  • Full name
  • Your registered email address
  • Date of purchase

Please note that refund requests must be submitted within 14 days from the date of purchase.

10.4 Refund Processing

Once approved, refunds will be processed using the original payment method:

  • Credit/Debit Cards: Refunds typically take 3-5 working days to reflect in the customer's account.
  • PayPal: Refunds usually reappear in the customer's account within 48 hours of approval.

10.5 Third-Party Payment Processor

Purchases made on Instavault.co are processed through Paddle, our third-party payment provider. Paddle is responsible for handling payment transactions, including the processing of refunds. By making a purchase, you agree to Paddle's Checkout Buyer Terms and Conditions.

10.6 Changes to This Policy

Instavault reserves the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website. We encourage customers to review this policy periodically to stay informed about our refund practices.

By purchasing from Instavault.co, you acknowledge that you have read, understood, and agreed to this Refund Policy.

11. Contact Information

For any questions or concerns regarding our Terms and Conditions, Refund Policy, or general inquiries, please contact us at:

Email: hello@instavault.co

Website: https://www.instavault.co